đ If youâre presented with text or a play button, which one are you choosing? Right? Video beats allâitâs like the joker in a box of cards. Use it. And hearing directly from someone who purchased from you and was happy? Thatâs incredibly powerful. Yet, Iâve seen businesses struggle with this. Their testimonials sound more along the lines of:
âWere you happy with the service?â
âYes.â
And thatâs it. Horrible testimonial. That doesnât sell anyone.
The right video testimonials arenât just powerfulâtheyâre sales weapons. Hereâs how to do them right.
1. The Psychology Behind Why Video Testimonials Work
Trust & Connection Happen Faster
- Seeing someoneâs face, tone, and body language builds trust instantly. Written testimonials? Anyone could have typed them.
- People naturally trust other people more than brands. Seeing a real person sharing their story triggers instant credibility.
- The Celebrity Effect is realâwhen someone speaks confidently on video, we naturally assume they know what theyâre talking about.
đĽ Pro Tip: A great video testimonial feels authentic and genuineânot scripted. If it sounds rehearsed, itâs dead on arrival.
2. The Biggest Mistakes Businesses Make with Testimonials
â They script them to death. The best testimonials feel real, not staged.
â They focus too much on the company instead of the customerâs transformation.
â They pick the wrong people. A bad speaker, low energy, or someone who isnât truly excited about your service wonât sell anyone.
đš How to Fix This:
â Let the customer speak naturally. Just guide them with questions.
â Focus on the transformation. Not what you didâwhat changed for them.
â Pick customers who are articulate, excited, and relatable to your audience.
3. How to Get a Killer Testimonial Every Time
The secret? Ask the right questions.
đ¤ The 6 Golden Questions for a Great Video Testimonial:
1ď¸âŁ What problem were you facing before working with us?
2ď¸âŁ Why did you choose us over competitors?
3ď¸âŁ What was your experience like working with us?
4ď¸âŁ What results did you see?
5ď¸âŁ What surprised you most about the process?
6ď¸âŁ Would you recommend us to others? Why?
If you just ask these, youâll have one hell of a testimonial.
đĽ Pro Tip: Edit out the fluff and get straight to the strongest parts. Attention spans are shortâmake every second count.
4. How to Get a Great CTA Out of a Testimonial
Most businesses leave this out, but a strong Call to Action (CTA) can make or break the testimonialâs impact.
â Best CTA Techniques:
- Have the customer directly invite others: âIf youâre on the fence, just do itâit was the best decision I made.â
- Include a visual CTA at the end: âBook a Call Nowâ with a clickable link.
- Use a testimonial as a retargeting adâhit prospects whoâve already shown interest.
đ Key Takeaway: Donât let testimonials just be ânice words.â Make them SELL.
Final Thought: Why You Need Video Testimonials NOW
đ People buy based on trust.
đ Trust happens faster with video than anything else.
đ The right testimonial can push a hesitant buyer over the edge.
đ Want testimonials that actually convert? Letâs make it happen. Book a Call